Yes — Every piece is individually handcrafted in small batches or as one-of-a-kind works. No mass production is involved.

No — Due to the handcrafted process, each piece will have slight variations in texture, form, and detail. These variations are part of the design language and not defects.

Each piece is individually designed and handcrafted through our studio process. Orders are professionally packaged and fulfilled through our studio and logistics partners to customers worldwide.

Orders are typically processed within 2–5 business days.

United States: 7–15 business days
Europe: 10–20 business days
Canada & Australia: 10–20 business days
Other regions: 10–25 business days

Delivery times are estimates and may vary due to customs or carrier delays.

Return requests may be submitted within 7 days of delivery, subject to approval and the conditions outlined in our Returns & Refunds Policy.

If your item arrives damaged or incorrect, please contact us within 7 days of delivery.

Custom work may be available depending on design capacity. Please contact us via email to discuss potential projects.

We work with resin, hand-painted mother-of-pearl, sterling silver components, pigments, and selected mixed materials depending on the design.

Our work explores material contrast, form, and individuality. Many pieces are designed to emphasize uniqueness rather than uniformity.

Avoid contact with water, perfumes, and harsh chemicals. Store in a dry place when not in use.

artistjun@artistjun.com     support@artistjun.com

Customer support is provided online.

We typically respond within 1–2 business days.