Shipping policy
Last updated: May 1, 2026
At Artist Jun Studio, each piece is carefully prepared and packaged to ensure it arrives safely and in its intended condition.
As many works are handcrafted, limited in quantity, or created as one-of-a-kind pieces, processing times may vary slightly depending on the item.
📦 Order Processing
Orders are typically processed within 2–5 business days.
Certain made-to-order, customized, or limited-edition works may require additional preparation time. Where applicable, extended processing times will be indicated on the product page.
Orders are processed on business days only.
🌍 Shipping Services
We offer tracked shipping for both domestic and international destinations.
Available shipping methods, estimated delivery times, and shipping costs are displayed at checkout based on the delivery destination.
⏱ Estimated Delivery Times
Estimated transit times are as follows:
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Standard Shipping: 7–14 business days
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International Shipping: 10–21 business days
Please note that delivery estimates are not guaranteed and may vary depending on destination, carrier performance, customs processing, seasonal demand, and other circumstances outside our control.
📍 Order Tracking
Once your order has been dispatched, a shipping confirmation email containing tracking information will be sent.
Tracking updates may require up to 48 hours to become visible within the carrier's system.
🌐 Customs, Duties & Import Taxes
International shipments may be subject to customs inspections, import duties, taxes, or other fees imposed by local authorities.
Any such charges are the responsibility of the recipient unless otherwise stated at checkout.
Customs processing times may vary and are outside our control.
⚠️ Delivery Issues
Artist Jun Studio is not responsible for delays caused by:
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Shipping carriers
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Customs authorities
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Weather conditions
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Transportation disruptions
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Other circumstances beyond our reasonable control
If your package appears significantly delayed or lost in transit, please contact us and we will assist in working with the carrier to investigate the shipment.
📬 Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
If an order is returned due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.
📌 Risk of Loss
Responsibility for the package transfers to the customer upon confirmed delivery to the shipping address provided at checkout.
If delivery has been confirmed by the carrier, any subsequent loss, theft, or damage may need to be addressed directly with the carrier.
💬 Contact
For any shipping-related questions, please contact: